Are you worried about paying bills?
Don’t panic, help is at hand. The most important thing is don’t hide your head in the sand. Talk to
someone and see if you can work something out.
Avoid loan sharks! It may seem tempting to take out a short-term unregulated loan to get you out of a fix, but this can lead to huge problems down the line, including violence and intimidation and paying back many times what you borrow.
The first port of call should be your G.P. practice – ask to be referred to a social prescriber, in some
areas they are called community connectors or living well connectors. All GP services in Norfolk are
connected to a team of social prescribers who are themselves connected to a range of advice and help
providers and they can help you find the support you need in the quickest possible way.
Below are the details for a range of other agencies who may be able to help.
General advice and assistance
The Norfolk Assistance Scheme (NAS) helps people who are in financial hardship and cannot
pay their living costs.
Norfolk CABx offer advice on debt and money problems face to face,
on the phone via e-mail and webchat.
tel: 0800 144 88 48 option 1
MoneyHelper can point you towards local debt advice services online,
on the phone or in person.
Money Saving Expert (MSE) offers help and advice on a whole range of subjects,
including signposts to advice agencies
Stepchange free debt advice online and support for as long as you
need
Money Support Service (MSS) offer help and advice over the phone, or face-to-face
support in your own home
tel: 01603 223392 (option 4)
e: [email protected]
Money Advice Trust The Money Advice Trust is a national charity, helping
people across the UK to tackle their debts and manage
their money with confidence
Turn2Us Turn2Us is a national charity providing practical help to
people who are struggling financially, by helping people
access benefits, charitable grants and other support.
Breathing Space debt relief Govt scheme to give someone in problem debt the
right to legal protections from their creditors.
Food costs
Trussell Trust operate a number of foodbanks around the county.
Nourishing Norfolk a range of hubs and schemes to help people eat
economically and healthily.
Other providers other foodbanks can be found around the county
Other Foodbanks
Social Supermarkets offer a wide range of affordable groceries, and other
goods, to help people eat healthily.
Sally’s Store – Great Yarmouth
Shrublands CFC – Gorleston
Community Fridges public places where surplus food is shared between
people in a community.
Fridges
Hubbub
Norfolk Community Directory (NCD) provides information, advice, services and activities on
a range of services across Norfolk
Low cost/free meals a number of organisations offer free or low cost meals
to rough sleepers, families without cooking facilities
etc. May require professional referral.
Food Apps low-cost food packages available in your local area –
via an app.
Too Good To Go
Olio
Energy costs
Money Saving Expert (MSE) offer advice on a range of subjects
including energy
Ask Bill offers free and impartial advice about money and bills.
National Energy Action (NEA) advice to householders in England & Wales on energy
bills and keeping warm and safe in their home
Centre for Sustainable Energy (CSE) The Centre for Sustainable Energy offer advice if you
are struggling with your energy bills
AGE UK Advice for older people
SCOPE Advice for people with a disability.
Warm and Well Warm clothing packs to get you through the
cold weather, available at all libraries.
Sanitary Products and Toiletries
Libraries offer free sanitary products and toiletries
Tricky Period and Toiletries
Morrisons offer free sanitary products to anyone who needs
them. Ask for A package for Sandy
Schools and Colleges some schools and colleges have free products available
to pupils/students at the school office.
Water & sewage charges
Anglian Water can offer discounted tariffs, assistance schemes,
affordable payment plans
Essex & Suffolk Water can offer payment breaks, low-income discounts,
flexible payment plans, bill cap scheme.
Furniture and White Goods
End Furniture Poverty national organisation offering advice on finding
furniture and white goods and areas of support
Broadband & telephone costs – social tariffs
Ofcom people on a low income may be able to get a cheaper
broadband or telephone package
Money Saving Expert (MSE) Broadband comparison tool
Transport costs
Concessionary bus pass age-related and disability bus passes
If you still need extra help
Norfolk County Council Living Support Scheme
Norfolk Community Foundation Household Support Fund grants up to £100 per household
Support from Boroughs/Districts: Breckland
Broadland and South Norfolk
Great Yarmouth
Kings Lynn and West Norfolk
North Norfolk
Norwich
You may be able to get help from a charity based on what job you do or have done, if you have a specific health condition, or live in a particular town/village.
Useful Telephone Numbers
Jhoots Pharmacy (Station Rd North) 01493 222299
NHS Medical Help Fast (Ex NHS Direct) 111
James Paget Hospital Switchboard 01493 452452
Millwood Surgery (Bradwell) 01493 444484
Falkland Surgery (Bradwell) 01493 442233
Police Non emergency 101
Blocked Drains Anglian Water 0845 791 9155
Water Supply problems Essex & Suffolk Water 0845 782 0999
Power Cut U.K. Power Network 105
Gas Leak National Grid 0800 111 999
Telephone Lines B. T. Openreach 0800 023 2023
Village Green Childrens Centre 01493 789562
Moorlands Primary Academy School 01493 780007
Ormiston Academy 01493 662966
Rector (Belton & Burgh Castle) Rosie Bunn 01493 780210
Norfolk County Council County Hall 0344 800 802
Gt. Yarmouth Bor. Council Switchboard 01493 856100
Gt. Yarmouth Bor. Council Planning 01493 856430
Gt. Yarmouth Bor. Council Environmental Health 01493 846478
Parish Clerk Belton/Browston Kate Ruddock 01493 602960
Parish Clerk Burgh Castle Kate Ruddock 07948 705218
Parish Clerk Fritton/St. Olaves Kate Ruddock 07786846148
